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Nuvoling

IT support

Tech that just works.

We look after your computers, your business email and your systems: updates, security, backups and help whenever something goes wrong. Like having your own IT department, without the cost of hiring one.

  • Monthly fee
  • Tailored
  • We reply within 24 hours
Timeline
Monthly fee
Price
Tailored
Proposal
Fixed quote before we start
Ownership
Everything stays in your name
Laptop opened up on a desk for repair
Photo: Darius Cotoi / Unsplash

What’s included

What we look after for you.

Just your website, or all the technology in your business: you choose.

  • Help for your team

    We fix issues with computers, phones, printers and internet, remotely or in person.

  • Devices and users

    We set up new computers and add or remove people on your team.

  • Microsoft 365 and Google Workspace

    Email, calendars and shared documents set up properly.

  • Wi-Fi and network

    A stable, secure network in your office or shop.

  • Security

    Antivirus, protection against attacks and good practices for your team.

  • Cloud and backups

    Your files in the cloud and backed up, with a safe migration.

Formats

Choose what we cover.

A monthly plan for day-to-day support or a specific project with a start and an end.

Support for your team

Most requested

A monthly fee tailored to the size of your team.

Tailored
  • Remote help
  • Devices and users
  • Email and office apps
  • Security and backups
Get a quote

One-off project

Moving to the cloud, a new office or switching email provider.

Fixed quote
  • Migration to Microsoft 365 or Google Workspace
  • Network installation
  • Device set-up
Get a quote

Fixed quote before we start

How we work

How we get started.

Taking over your technology is simple and doesn’t interrupt your work.

01

Free review

We look at your website, apps, computers and accounts and tell you clearly what’s working and what’s at risk.

What comes out of it

  1. 01 Inventory
  2. 02 Risks identified
02

Tailored plan

We propose a plan that covers exactly what you need, with a fixed monthly price.

What comes out of it

  1. 01 Fixed plan and price
03

Getting everything in order

We update, secure and document everything, and set up backups and monitoring.

What comes out of it

  1. 01 Devices updated
  2. 02 Backups active
  3. 03 Documentation
04

Ongoing care

From then on we take care of everything and you have a direct contact whenever you need help.

What comes out of it

  1. 01 Monthly support
  2. 02 Direct contact

What we look after

What you gain.

Fewer technical problems, more time for your business, and the peace of mind that someone is watching over everything.

  • Lower costs

    A fixed monthly fee instead of unexpected repair bills or a full-time IT employee.

  • Problems prevented

    We monitor your systems and act before small issues become big ones.

  • Protected data

    Updates, backups and good practices to keep your business and customers safe.

  • A team that works

    Your staff stop fighting with technology and focus on their real work.

  • A direct contact

    You always talk to people who know your business.

  • Plain language

    We explain what’s happening and what we recommend, without jargon.

Who it’s for

For teams like yours.

Questions

Questions about support.

Can’t find your answer? Free call, no commitment.

Book a call
Do you work with small businesses?

Yes. Our plans adapt to your size, so you only pay for what you need.

Is support remote or on-site?

Most issues are solved remotely, which is quickest. When needed, in person too.

How much does IT support cost?

It depends on the number of people and devices. After a free review we propose a plan with a fixed monthly price.

What does a plan include?

Depending on the plan: security updates, backups, monitoring, hosting and domain management, content changes, help desk for your team and regular reports on how everything is running.

Can you migrate our email?

Yes, to Microsoft 365 or Google Workspace, keeping your messages and with as little disruption as possible.

Let’s build something that works.

Technology built to last, explained in plain words.